Αυτό το blog φιλοδοξεί να κάνει γνωστή κάθε θέση εργασίας που πέφτει στην αντίληψη του...

Κυριακή, 25 Μαρτίου 2012

Customer Management Project Manager EU Europe(British Council)


EU Customer Management Project Manager

The British Council EU region is looking to recruit a Customer Management Project Manager at Grade E.

Role Profile
The role of Customer Management Project Manager will provide regional sales and customer management leadership that results in tangible benefits for EU Europe Full Cost Recovery businesses by developing and improving EU Europe’s customer management, specifically:

·         embedding a culture of excellent service to customers whereby every interaction builds trust, inspires and makes it easy for the customer.
  • developing and delivering a regional sales and customer management strategy for EU Europe Teaching and Exams businesses that meets corporate objectives and geographical priorities and takes into account the needs and expectations of external/internal stakeholders and market opportunities.
·         developing and implementing a learning and development strategy in support of the global Customer Management strategy. Ensuring all learning and development interventions are appropriate, targeted and lead to measurable performance improvements.
  • reviewing the regional customer operations in EU Europe. Assess the capacity and capability for meeting customer demand in the region, propose changes to our delivery models and oversee the implementation of the agreed changes.

This is a fixed-term post recruited on local country appointed terms – at Grade E. It is re -advertised externally in the following countries: Czech Republic, Greece, Italy, Poland, Portugal, Romania, and Spain. The post can be located in any of these countries. The post holders will have to be eligible to work in the country of appointment. Candidates based in any one of these countries would if successful continue working in the country in which they are now working/based. Candidates based outside any of these countries will be expected to transfer to one of the countries (based on business need) and transfer terms will apply. The successful candidate is expected to start the job within one month after recruitment (if relocation is needed to be done within three months of start of the job).

If you have any questions about the role or the conditions please contact in the first instance Helga Stellmacher at helga.stellmacher@britishcouncil.fr.

If you are interested in this opportunity please read the role profile and submit your application form to human.resources@britishcouncil.bg. We are not accepting CVs.

The deadline for applications is 1730 GMT, 4 April 2012. The interview dates are planned for 19 – 20 April 2012.

The British Council is committed to a policy of equal opportunity and we guarantee an interview to disabled candidates who meet the essential criteria.

ΟΛΟΚΛΗΡΗ ΤΟ ΠΑΚΕΤΟ ΤΗΣ ΠΡΟΚΗΡΥΞΗΣ ΕΔΩ!!

Δεν υπάρχουν σχόλια:

Δημοσίευση σχολίου